Frequently Asked Questions

Everything you need to know about enhancing your living space with Berravia.

What materials are used in Berravia home products?

We prioritize premium, sustainable materials including FSC-certified woods, organic cotton textiles, and high-grade ceramics to ensure durability and aesthetic timelessness.

How long does shipping take for furniture and decor?

Standard shipping typically takes 5-10 business days. For larger furniture pieces, our white-glove delivery service may take 2-3 weeks depending on your location.

What is your return policy?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for returns.

Do you offer international shipping?

Yes, Berravia ships to over 40 countries. Shipping costs and delivery timelines are calculated at checkout based on the destination and package weight.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to our logistics portal to monitor your delivery in real-time.

Are your textiles machine washable?

Most of our linens and cushion covers are machine washable on a gentle cycle. However, we recommend professional cleaning for our hand-woven rugs and delicate silk blends.